Privacy Policy
Last updated: January 2026
1. Introduction
Welcome to Pondok Putih Studio ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our booking services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and other contact details when you make a booking.
- Booking Information: Session dates, times, preferences, and special requests.
- Payment Information: Payment details are processed securely through our payment providers.
- Communication Data: Messages and correspondence you send to us.
3. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings
- Communicate with you about your sessions and any updates
- Send booking confirmations and reminders
- Improve our services and customer experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
- Business Transfers: In connection with any merger, sale, or transfer of our business assets.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to the processing of your personal data
- Withdraw consent where processing is based on consent
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Pondok Putih Studio
PT 5567 Tingkat 1, Taman Yani, Jalan Kuala Krai - Gua Musang, Pekan Kuala Krai, 18000 Kuala Krai, Kelantan
Phone: +60 11-2898 2795